You may return your purchase within 14 days from the date of delivery by sending an e-mail to customercare.bianchi@audes.com.
The goods must be returned undamaged, complete with all its parts and in its original packaging (envelopes and packaging), stored and possibly used for the time strictly necessary to establish and verify its nature, characteristics and dimensions, according to due diligence, without signs of wear or dirt.
Shipping costs shall be borne by you and you may use an express courier or the ordinary postal service.
Our full address is as follows:
AUDES GROUP Srl
Web Division
Via Monte Grappa 19,
35010
Limena (PD)
ITALY
As soon as the goods are received, we will proceed with an inspection to verify their suitability.
If everything is in compliance, we will issue the refund using the payment method chosen at the time of the order, except for any exceptions that will be promptly communicated by our customer service.
For any further information, please do not hesitate to contact us.